Terms & Conditions

Welcome to SARROHI. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

Your use of this website constitutes your agreement to these Terms & Conditions, as well as our Privacy Policy and other applicable policies published on the website.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate and up to date.

However, minor variations in color, appearance, or design may occur due to photography, lighting conditions, device displays, or manufacturing processes. Such variations shall not be considered defects.

3. Orders & Acceptance

All orders placed through our website are subject to product availability and acceptance by SARROHI.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

Pricing or product information errors
Suspected fraudulent or unauthorized transactions
Violation of these Terms & Conditions
Product availability issues

If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our policies.

4. Pricing & Payments

All prices displayed on the website are listed in Indian Rupees (₹) and include applicable taxes unless otherwise stated.

Payment must be successfully completed at checkout using one of our approved payment methods before an order can be processed.

SARROHI reserves the right to modify prices at any time without prior notice.

5. Shipping & Delivery

Shipping, delivery timelines, and related information are governed by our Shipping & Returns Policy.

While we make every effort to meet estimated delivery timelines, delays may occur due to courier disruptions, weather conditions, public holidays, government restrictions, or other circumstances beyond our reasonable control.

6. Returns & Exchanges

Returns and exchanges are subject to the conditions outlined in our Shipping & Returns Policy.

Certain products, including made-to-order items, customized products, and products marked as Final Sale, may not be eligible for return or exchange.

7. Intellectual Property

All content available on this website, including but not limited to text, images, graphics, logos, designs, product photographs, videos, trademarks, and branding materials, is the exclusive property of SARROHI unless otherwise stated.

Any unauthorized reproduction, distribution, modification, publication, or commercial use of such content without prior written consent is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by applicable law, SARROHI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use the website
Errors or interruptions in website functionality
Delays in shipping or delivery
Any loss arising from unauthorized access to your information

Our total liability shall not exceed the amount paid by you for the relevant product or order.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of products from SARROHI shall be subject to the exclusive jurisdiction of the competent courts located in Punjab, India.